Common Questions from Our Citizenry
Underwear Nation offers several different underwear membership options. You can choose a month-to-month membership option, a 3-month pre-paid membership option, a 6-month pre-paid membership option, or a 1-year pre-paid membership option.
Yes, our Underwear of the Month Club is a very popular birthday and holiday gift. Check out more details on gift memberships.
The 3-month, 6-month and 1-year membership options are paid for with a one-time credit card payment at checkout. The month-to-month membership renews automatically every month and your credit card is charged on or near the anniversary of your first order.
Underwear Nation accepts Visa, MasterCard, American Express and Discover Card. The charges on your credit card bill will appear under the name Underwear Nation, LLC.
Underwear Nation charges required local and state taxes for Wisconsin addresses only.
Month-to-month members can cancel their membership at any time. Pre-paid 3-month, 6-month and 1-year memberships CANNOT be canceled. Cancel your month-to-month membership on your account page.
There is not a fee for canceling your month-to-month membership.
We do our best to ship your Underwear of the Month to you on or near the anniversary of your membership purchase.
Underwear of the Month members receive their packages via USPS. Underwear Nation also offers shipping options from UPS for orders from the Underwear Nation shop.
Underwear Nation offers free shipping for all of our members of our Underwear of the Month club that live within the United States. There is a flat rate shipping charge of $10 per month for month-to-month members living outside of the United States. 3-month, 6-month and 12-month members living outside of the United States pay a tiered one-time pre-paid shipping charge of between $25 to $50. Shipping and handling rates for UPS and USPS vary for underwear purchases from the Underwear Nation shop.
Underwear Nation ships your Underwear of the Month in plain discreet packaging from Grand Rapids, Michigan.
We want you to be happy with the fit of your Underwear of the Month selections and your underwear purchases. Underwear of the Month Club members may exchange their undies for a different size within 30 days of the delivery date. Underwear purchases from the Underwear Nation shop may be returned or exchanged within 30 days of the delivery date. Visit the return policy page for more information on returning or exchanging your undies.
You can print a PDF version of the return/exchange form here: Return/Exchange Form.
To take advantage of savings at Underwear Nation, enter your coupon code on your shopping cart page and click “apply”. A line item will then appear in your shopping cart for your promotional discount.
Underwear Nation is always looking for attractive, accomplished models, and new fresh faces for our monthly underwear features. If you are interested in applying to become a model for UN, visit our model casting page and submit your information.