Underwear NationReturn Policy
If you aren't happy with your new undies, send them back to us within 29 days of your delivery date in the original branding packaging.
We only accept unworn and unwashed undies with the tags still attached. Sorry Health Code regulations are pretty strict.
Fill out the exchange form on the back of your invoice or print a new one here so that we know why you are unhappy with your undies.
If you are unhappy with the fit of the underwear you have received from the Underwear of the Month Club, you may exchange the unworn merchandise within 29 days with all tags still attached. Underwear received from the Underwear of the Month Club is only eligible to be exchanged for a pair in a different size of the same style and cut. Returns are not available for the Underwear of the Month Club.
If you have purchased an individual pair of undies (outside of the Underwear of the Month Club) that you are unhappy with, you may exchange or return unworn merchandise within 29 days with all tags attached. Merchandise may be exchanged for any other style or cut. Merchandise being returned will be credited in the manor of the original purchase. Underwear Nation is not responsible for any return shipping costs.
Send your return to:
Underwear Nation Returns
820 Monroe Ave NW Ste 305
Grand Rapids, MI 49503
It will take 7-10 business days to process your return. Underwear Nation is not responsible for damaged exchanged products. If you have any questions or concerns contact us first. We would be more than happy to help!