Return Policy

If you’re not happy, we’re not happy. So, please let us know if you are unhappy with your underwear purchase from Underwear Nation. We have several return policy categories below that outline how to return or exchange your undies based on how your original purchase was made.

Select Your Return Category

If you are unhappy with the fit of the underwear you have received from the Underwear of the Month Club, you may exchange the unworn merchandise within 29 days with all tags still attached. Underwear received from the Underwear of the Month Club is only eligible to be exchanged for a pair in a different size of the same style and cut. Returns are not available for the Underwear of the Month Club.

  • You may exchange your undies within 29 days of the delivery date.
  • You may only exchange unworn and unwashed undies with the tags still on.
  • Undies must be exchanged in the original branded package.
  • Include an exchange form with the undies. You can print one here: Return/Exchange Form
  • Exchange your undies in the original Underwear Nation box you received them in.

Send your exchange to:

Underwear Nation Returns
820 Monroe Ave NW Ste 305
Grand Rapids, MI 49503
United States

It will take 7-10 business days to process your exchange. Underwear Nation is not responsible for damaged exchanged products. If you have any questions or concerns contact us first. We would be more than happy to help!

If you have purchased an individual pair of undies from the Underwear Nation Shop (outside of the Underwear of the Month Club) that you are unhappy with, you may return unworn merchandise within 29 days with all tags attached. Merchandise being returned will be credited in the manor of the original purchase. Underwear Nation is not responsible for any return shipping costs.

  • You may return your undies within 29 days of the delivery date.
  • You may only return unworn and unwashed undies with the tags still on.
  • Undies must be returned in the original branded package.
  • Include an return form with the undies. You can print one here: Return/Exchange Form
  • Return your undies in the original Underwear Nation box you received them in.

Send your return to:

Underwear Nation Returns
820 Monroe Ave NW Ste 305
Grand Rapids, MI 49503
United States

It will take 7-10 business days to process your return. Underwear Nation is not responsible for damaged exchanged products. If you have any questions or concerns contact us first. We would be more than happy to help!

If you have purchased an individual pair of undies from the Underwear Nation Shop (outside of the Underwear of the Month Club) that you are unhappy with, you may exchange unworn merchandise within 29 days with all tags attached. Merchandise may be exchanged for another size. Underwear Nation is not responsible for any return shipping costs.

  • You may exchange your undies within 29 days of the delivery date.
  • You may only exchange unworn and unwashed undies with the tags still on.
  • Undies must be exchanged in the original branded package.
  • Include an exchange form with the undies. You can print one here: Return/Exchange Form
  • Exchange your undies in the original Underwear Nation box you received them in.

Send your return to:

Underwear Nation Returns
820 Monroe Ave NW Ste 305
Grand Rapids, MI 49503
United States

It will take 7-10 business days to process your exchange. Underwear Nation is not responsible for damaged exchanged products. If you have any questions or concerns contact us first. We would be more than happy to help!